Exchange Policy
We want you to love your jewellery. If for any reason you’d like to exchange your purchase, please read our policy below:
General Exchange Terms
• No Returns, Only Exchange: We do not offer returns. Exchanges are accepted only as per the conditions below.
Exchange Value:
• You may exchange for another product of the same or higher value.
• If the new item is of higher value, the price difference must be paid.
• Exchanges for items of lower value are not allowed.
Shipping Charges: A ₹300 shipping fee applies to all exchanges (covers to & fro shipping).
Important Notes
• Exchanges are subject to product availability.
• Items must be returned in their original condition and packaging.
• Customized or personalized jewelry may not be eligible for exchange.
How to Request an Exchange
• To request an exchange, please contact us on WhatsApp: +91 7400037875.
• Share your order number and the reason for exchange, and our team will assist you with the process.